Frequently Asked Questions

Please note, we are not a retail facility.  Orders should be placed online for curbside pickup or delivery.  Please follow us on Facebook & Instagram so that we may keep you up to date on the various festivals and markets we attend.  An excellent way to meet the makers & shop in person!

All federal & provincial taxes are included in the prices posted.

We ship products between 48 hours to 4 days and will let you know by text or email when your package will be delivered. 

Orders under $80. are charged a flat fee of $15. anywhere in Canada

Orders Over $80.  your delivery fee is waived. (Canada only)

Pick up orders: As soon as the order is ready, we will notify you by text and email with the full address and local reference points.

Candle Care:  Our candles are made with Soy Wax and available in either cotton or wooden wicks.   To enjoy your candle to the fullest, please ensure your first burn is for at least 1 1/2 - 2 hours.  This creates a burn pool or "memory" for the Soy.  Between burns, (while the candle is cold) turn up side down and gently brush off any soot.  Every burn thereafter will be equally enjoyable!

Natural soaps should be kept out of the  water between use.  This allows the soap to dry out and harden again.  All soap orders now receive a "SOAP SAVER" bag.  Use this with your soap (it creates lots of foam & bubbles) and then hang the bag (with the soap in it) between use.  This will extend the life of your soap, help it dry out, and give you loads of bubbles!